Sequencing Reviews

Sequencing.com provides various pricing options for their services. The Whole Genome Sequencing Test is priced between $399 to $1,999, which includes a limited-time Genome Plan. Post the initial period, a Genome Plan ranges from $129 to $1,299 annually. Membership plans are also available, offering benefits like Privacy Forever Protection, HIPAA Compliant Data Security, and Unlimited Secure Storage. The membership tiers include a Plus Wellness and Genealogy Focus plan at $19/month when billed annually, a Premium Health, Wellness and Genealogy Focus plan at $39/month billed annually, and a Professional Deep Investigational, Scientific Focus plan at $129/month billed annually. For those who have existing DNA data, Sequencing.com allows free data upload and report access, with additional costs for enhanced reports and services.

Sequencing.com is renowned for its Whole Genome Sequencing service, which is a comprehensive analysis of an individual's entire genome. Among their popular offerings, the DNA Data Upload feature stands out, allowing users to upload their existing DNA data for free and access a variety of reports. The platform also provides a DNA Reports Marketplace, where users can purchase detailed reports on health, wellness, ancestry, and more. For professionals and researchers, Sequencing.com offers Advanced DNA Analysis Tools, enabling deeper genetic insights. Their services are designed to cater to both individuals seeking personal health insights and professionals in the field of genomics.

Sequencing.com accommodates a variety of payment methods to ensure accessibility and convenience for users. Customers can utilize all major credit and debit cards, including Visa, MasterCard, and American Express. For those who prefer alternative payment options, HSA and FSA cards are accepted, along with Buy Now Pay Later services. Furthermore, the platform supports Apple Pay and Google Pay, which can be used on compatible devices and browsers. This array of payment methods reflects Sequencing.com's commitment to providing flexible and user-friendly transaction options.

Sequencing.com's policies state that all sales are final and non-refundable once an order is placed for their whole genome sequencing service or the Ultimate DNA Test. A DNA collection kit will be mailed to the provided shipping address, and it must be returned within 180 days of the order placement or at least 90 days before the kit's expiration date. For kits shipped within the United States, prepaid return shipping is included. However, for orders outside the United States, customers will need to cover the return shipping costs and any applicable customs fees. The DNA collection kits for Sequencing.com's Whole Genome Sequencing include prepaid return shipping only for kits shipped to the United States. If ordering from outside the United States, the return shipping of the kit back to the laboratory, as well as any customs fees, will be the customer's responsibility.

Sequencing.com offers a variety of DNA reports that provide personalized guidance and actionable insights. These reports cover a wide range of topics including health, wellness, and genealogy. The health reports offer insights into disease prevention and impact limitation, while the DNA analysis apps and reports give personalized guidance on rare diseases, medication reactions, nutrition, and more. The data for these reports is obtained through comprehensive DNA testing and genome sequencing, which includes FASTQ, BAM, and VCF files covering all genetic variations such as Single Nucleotide Polymorphisms (SNPs), Insertions and Deletions (INDELs), Structural Variations (SVs), Copy Number Variations (CNVs), and Mitochondrial Heteroplasmy (MITO). Reports are available online and most can be downloaded as PDFs.

The whole genome sequencing test at Sequencing.com is known for its high accuracy, as it scans 100 percent of the genes. This comprehensive approach provides a detailed analysis of genetic data, which is considered more accurate than other DNA tests available on the market. The testing process typically includes a standard 30X coverage, meaning the test is repeated 30 times to ensure that each nucleotide is recorded accurately. Some services may offer even higher coverage, such as 100X, for deeper insights.

Sequencing.com provides a platform that supports collaboration among researchers and bioinformatics experts. It offers the ability to share genetic data files and app results with colleagues, which can enhance collaborative research efforts. The platform is designed to be efficient, secure, and innovative, catering to the needs of the modern genetic research community.

If there is an issue with your mailing address when you order a whole genome sequencing service, you should email support@sequencing.com as soon as possible after placing your order with your order number and a description of the issue.

No, modifications cannot be made to an order for DNA Art US products once the finalized image is printed. If you want to make modifications to an order, you must email support@dna-art-us.com and receive written agreement from DNA Art US prior to printing the finalized image.

To request a refund for a DNA analysis app or report, submit a Support Request within 30 days of your order and explain why you are not happy with your order. If there is an issue with your app or report and you have not yet received your results, Sequencing.com will fix the issue within five business days of your Support Request.