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Sequencing Reviews

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Overall Rating

4.6
15 Reviews
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About Sequencing

Sequencing.com offers a comprehensive suite of genetic services and products. Their flagship offering is the Whole Genome Sequencing Test, which sequences 100% of a genome, providing data on around 3 billion positions within one's DNA. They also feature an extensive DNA Reports Marketplace, where users can purchase reports to gain insights into various aspects of their health and wellness. For those who have already undergone DNA testing elsewhere, Sequencing.com provides the option to upload raw DNA data for free and access their marketplace for further analysis. Additionally, they offer membership plans with benefits such as Privacy Forever Protection, HIPAA Compliant Data Security, and Unlimited Secure Storage. These services are designed to empower individuals with personalized health care driven by their genetics.

Sequencing Pros & Cons

Pros of Sequencing.com:

  • Advanced DNA Testing: Provides 50-100% more genetic data than standard DNA tests, offering a more comprehensive understanding of health and ancestry.
  • User-Friendly Platform: Designed to be easy to navigate, even for those without specialized genetics knowledge.
  • Extensive Range of Reports: Offers over 100 comprehensive reports covering ancestry, health, and overall wellness.
  • Privacy and Security: Ensures that personal information and DNA data are protected and never sold or shared with third parties, unless opted to share with healthcare providers or family members.
  • Flexibility and Customization: Allows users to choose the specific information they want to explore from a wide range of apps and reports.
  • Ongoing Updates: Regularly updates clients with new genetic discoveries and advancements, enhancing the accuracy and relevance of reports.

Cons of Sequencing.com:

  • Turnaround Time Issues: Some users have experienced delays in receiving results, although Sequencing.com has addressed these issues by launching a new sequencing service with faster turnaround times.
  • Customer Support Concerns: Some users have reported difficulties in communicating with customer support, leading to frustration and delays.
  • Data Import Issues: Users have encountered problems importing DNA data from other services, such as Ancestry.com, which can affect the accuracy and completeness of reports.
  • Unclear Billing and Cancellation Process: Some users have experienced unclear billing practices and difficulties in canceling subscriptions, leading to unauthorized charges.
  • Mixed User Experience: While many users appreciate the platform's ease of use and valuable insights, some have expressed concerns about the accuracy and comprehensiveness of results, particularly for rare disease and ancestry testing.

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Sequencing Customer Reviews (15)

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Sequencing Customer’s Q&A

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Sequencing Features and Benefits

Sequencing.com offers a comprehensive DNA testing service that uses whole genome sequencing (WGS) to scan 100 percent of your genes. This allows the California-based company to provide a more detailed and accurate analysis of genetic data compared to other DNA tests on the market.

Key features and benefits include:

  • Wide range of reports: Choose from a variety of reports, including free options.
  • Detailed and informative reports: The reports are easy to read and provide a wealth of information.
  • Save money with your DNA data: You can get many reports with your DNA data and save money.
  • Friendly customer service: Issues are resolved quickly and efficiently.
  • Quick turnaround time: Especially for people who opt for expedited test results.

Sequencing.com doesn’t include reports by default, but it does come with a Report Marketplace where you can get more information about your DNA. You can personalize your genetic test results, unlike other DNA companies which provide generic, cookie-cutter reports on your ancestry, health, and other traits.

The whole genome sequencing test costs range from $399 to $1,999 and is bundled together with a limited-time Genome Plan that lasts for up to three months. Once your plan expires, a Genome Plan will cost you $129 to $1,299 per year. This doesn’t include the cost of apps on the market. The DNA reports cost between $1 and $159 for every genome tested.

These features and benefits make Sequencing.com a valuable resource for anyone interested in exploring their genetic data.

Sequencing Pricing

Sequencing.com offers whole genome sequencing tests at various price points, ranging from $399 to $999. The specific cost can vary depending on the bundle and additional reports included in the plan.

About Sequencing.com Payment Method?

Sequencing.com accommodates a variety of payment methods to ensure accessibility and convenience for users. Customers can utilize all major credit and debit cards, including Visa, MasterCard, and American Express. For those who prefer alternative payment options, HSA and FSA cards are accepted, along with Buy Now Pay Later services. Furthermore, the platform supports Apple Pay and Google Pay, which can be used on compatible devices and browsers. This array of payment methods reflects Sequencing.com's commitment to providing flexible and user-friendly transaction options.

Sequencing FAQs

FAQ

Sequencing Alternatives

Here are some alternatives to Sequencing.com:

  1. Nebula.org: Offers access to whole genome sequencing data, regularly updated reports, deep ancestry analysis, DNA exploration tools, and advanced privacy protection.

  2. Adntro.com: Provides insights into your genes with just a saliva sample from home. They offer a fast and economical DNA test.

  3. Genomapp.com: If you've had your DNA tested with 23andMe, Ancestry, MyHeritage, or other popular DTC genetic tests, you can analyze your raw data file with Genomapp. They have an extensive list of conditions from scientific official sources.

  4. Mapmygene.com: With a DNA gene testing kit, you will be better equipped to achieve your best. They offer tests at a reasonable price.

  5. Gtldna.co.uk: Offers DNA paternity testing and other DNA tests.

  6. Genomelink.io: A competitor with a significant number of visits and a good authority score.

  7. Dnacenter.com: Another alternative with a good number of visits and a decent authority score.

  8. Livingdna.com: A popular site with a good number of visits and a decent authority score.

  9. 23andme.com: A well-known site in the field with a large number of visits and a high authority score.

  10. Gene by Gene: A competitor mentioned among Sequencing.com's top competitors.

These alternatives offer a variety of services and features that might suit different needs and preferences. It's recommended to explore each one to find the best fit for your requirements.

FAQ

How To Open A Sequencing Account?

To open an account on Sequencing.com, follow these steps:

  1. Visit the Sequencing.com website.
  2. Click on Sign Up for a Sequencing Account.
  3. Provide your Email and choose a Password. This will be your key to accessing all the features and services.
  4. After signing up, you'll receive a confirmation email with a link to access your account for the first time.

Alternatively, you can use Single Sign-On (SSO), also known as Social sign-on, to register and login to your Sequencing.com account using your existing Google, Facebook, or GitHub accounts. This provides a fast and convenient way to register and/or log in.

Once you have an account, you can start exploring the Report Marketplace and get free reports with your genetic information. When you’re ready to make a purchase, you can buy paid reports of your choice or subscribe to Genome Plans to access more features. Remember, registering for a Sequencing.com account is free and fast. Enjoy exploring your genetic data!

FAQ

What is Sequencing's refund policy?

Sequencing's refund policy varies depending on the service. Refunds for DNA analysis apps and reports are available if requested within 30 days of the order, as long as the user has not yet received access to the app or report results.
FAQ

How can I get a refund for a DNA analysis app or report from Sequencing?

To request a refund for a DNA analysis app or report, submit a Support Request within 30 days of your order and explain why you are not happy with your order. If there is an issue with your app or report and you have not yet received your results, Sequencing.com will fix the issue within five business days of your Support Request.
FAQ

Can I modify my order for DNA Art US products after the finalized image is printed?

No, modifications cannot be made to an order for DNA Art US products once the finalized image is printed. If you want to make modifications to an order, you must email support@dna-art-us.com and receive written agreement from DNA Art US prior to printing the finalized image.
FAQ

What should I do if there is an issue with my mailing address when I order a whole genome sequencing service?

If there is an issue with your mailing address when you order a whole genome sequencing service, you should email support@sequencing.com as soon as possible after placing your order with your order number and a description of the issue.
FAQ

About Sequencing.com Popular Products and Services?

Sequencing.com is renowned for its Whole Genome Sequencing service, which is a comprehensive analysis of an individual's entire genome. Among their popular offerings, the DNA Data Upload feature stands out, allowing users to upload their existing DNA data for free and access a variety of reports. The platform also provides a DNA Reports Marketplace, where users can purchase detailed reports on health, wellness, ancestry, and more. For professionals and researchers, Sequencing.com offers Advanced DNA Analysis Tools, enabling deeper genetic insights. Their services are designed to cater to both individuals seeking personal health insights and professionals in the field of genomics.

FAQ

About Sequencing.com Prices and Cost?

Sequencing.com provides various pricing options for their services. The Whole Genome Sequencing Test is priced between $399 to $1,999, which includes a limited-time Genome Plan. Post the initial period, a Genome Plan ranges from $129 to $1,299 annually. Membership plans are also available, offering benefits like Privacy Forever Protection, HIPAA Compliant Data Security, and Unlimited Secure Storage. The membership tiers include a Plus Wellness and Genealogy Focus plan at $19/month when billed annually, a Premium Health, Wellness and Genealogy Focus plan at $39/month billed annually, and a Professional Deep Investigational, Scientific Focus plan at $129/month billed annually. For those who have existing DNA data, Sequencing.com allows free data upload and report access, with additional costs for enhanced reports and services.

FAQ

Sequencing.com Return Policy?

Sequencing.com's policies state that all sales are final and non-refundable once an order is placed for their whole genome sequencing service or the Ultimate DNA Test. A DNA collection kit will be mailed to the provided shipping address, and it must be returned within 180 days of the order placement or at least 90 days before the kit's expiration date. For kits shipped within the United States, prepaid return shipping is included. However, for orders outside the United States, customers will need to cover the return shipping costs and any applicable customs fees. The DNA collection kits for Sequencing.com's Whole Genome Sequencing include prepaid return shipping only for kits shipped to the United States. If ordering from outside the United States, the return shipping of the kit back to the laboratory, as well as any customs fees, will be the customer's responsibility.

FAQ

What types of DNA reports are available on Sequencing.com?

Sequencing.com offers a variety of DNA reports that provide personalized guidance and actionable insights. These reports cover a wide range of topics including health, wellness, and genealogy. The health reports offer insights into disease prevention and impact limitation, while the DNA analysis apps and reports give personalized guidance on rare diseases, medication reactions, nutrition, and more. The data for these reports is obtained through comprehensive DNA testing and genome sequencing, which includes FASTQ, BAM, and VCF files covering all genetic variations such as Single Nucleotide Polymorphisms (SNPs), Insertions and Deletions (INDELs), Structural Variations (SVs), Copy Number Variations (CNVs), and Mitochondrial Heteroplasmy (MITO). Reports are available online and most can be downloaded as PDFs.

FAQ

How accurate is their whole genome sequencing test?

The whole genome sequencing test at Sequencing.com is known for its high accuracy, as it scans 100 percent of the genes. This comprehensive approach provides a detailed analysis of genetic data, which is considered more accurate than other DNA tests available on the market. The testing process typically includes a standard 30X coverage, meaning the test is repeated 30 times to ensure that each nucleotide is recorded accurately. Some services may offer even higher coverage, such as 100X, for deeper insights.

FAQ

Can I collaborate with other researchers on Sequencing.com?

Sequencing.com provides a platform that supports collaboration among researchers and bioinformatics experts. It offers the ability to share genetic data files and app results with colleagues, which can enhance collaborative research efforts. The platform is designed to be efficient, secure, and innovative, catering to the needs of the modern genetic research community.

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